The cast of Pawn Stars don't work at the shop. The Gold & Silver Pawn is managed by someone else and filming interrupts business because they have to close down to bring in the cast and pre-screened customers. reviewjournal.com/enterta…
The weight of silverware in restaurants impacts how much a customer is willing to pay for their meal flavourjournal.biomedcent…
Many customer service agents can actually see what you are typing in the online support chat before you actually hit "send" gizmodo.com/be-warned-cus…
In spite of Henry Fords mandate in 1909 that, "Any customer can have a car painted any color that he wants so long as it is black.", this was not implemented until 1914. Until then, they were only available in grey, green, blue, and red. autonews.com/article/2003…
The Sloppy Joe is a highly controversial sandwich. Historians believe it originated in Cuba, bar owner JosΓ© GarcΓ­a created a handheld version of ropa vieja to serve to his tipsy customers. Others believe that the loose meat sandwich started Sioux City, Iowa from a dinner cook named Joe. wideopeneats.com/sloppy-j…
The earliest known vending machine was invented in 1st century Rome by Hero of Alexandria. Customers could insert a coin into his machine, and the coin's weight would depress a lever and open a valve to dispense holy water. en.wikipedia.org/wiki/Her…
Employees are more likely to steal from their workplace than the customers who shop there are. losspreventionmedia.com/t…
Dubbed as one of the worse sales promotions in history, Hoover nearly went bankrupt after promising UK customers a flight to the USA and back if they spent Β£100 or more on their products. Hoover cancelled the promotion before many customers received their tickets and some even took legal action. thehustle.co/the-worst-sa…
Andes Chocolate Mints was founded by George Andrew Kanelos and originally named Andy's Candies. Male customers disliked gifting candy that had another man's name to their wives and/or girlfriends, so Andrew changed the name. en.wikipedia.org/wiki/And…
In Dubai, a supermarket delivers mangoes in a Lamborghini to its customers. Not only does the owner of the supermarket deliver the mangoes himself but he also takes customers for a short joyride in the car. All of this for an order more than $30. gulfnews.com/amp/uae/vide…
It's actually illegal for companies like FedEx to ship "non-urgent" letters unless the customer pays at least six times the value of USPS postage. mentalfloss.com/article/2…
Today I learned of Dondurma, a Turkish variant of ice cream typically sold from carts, where the vendor deliberately pranks the customer before serving the actual cone en.wikipedia.org/wiki/Don…
Modern fire departments were the creation of insurance companies. Insurance companies hired private brigades to put out fires for their policy holders. Each insurance company had their own brigade and would extinguish the fires of their customers while leaving non-customer properties to burn. en.wikipedia.org/wiki/Fir…
Tattoos in Japan (Irezumi) were banned from 1868-1948. Traditional Japanese tattoos were associated with the yakuza (Japanese Mafia) as they were used to mark the skin of outlaws. To this day they retain a stigma of criminality and many businesses still ban customers with tattoos. en.wikipedia.org/wiki/Ire…
The State of Washington once forced Comcast to refund nearly 50,000 customers for charging them a $5/month "service protection plan" that actually did nothing. arstechnica.com/tech-poli…
KMart used to have their own dial up internet service called BlueLight Internet. The service was cheaper than the major competitor at the time, AOL, and offered customers unlimited service and no banner advertisements. transformco.com/press-rel…
When a Japanese train left the station 25 seconds early, the company apologized and said "The great inconvenience we placed upon our customers was truly inexcusable" straitstimes.com/asia/eas…
In 2008, Minnesotsa passed a state ban on smoking in restaurants and other nightspots, there was an exception for performers in theatrical productions. Some bars got around the ban by printing up playbills, encouraging customers to come in costume, and pronouncing them "actors." foxnews.com/story/minneso…
Active since at least 1998, "in concert with the CIA and FBI, (NSA's) TAO is used to intercept laptops purchased online, divert them to secret warehouses where spyware and hardware is installed, and send them on to customers." en.wikipedia.org/wiki/Tai…
John Cadbury, the founder of Cadbury Chocolate. When he first started his buisness in 1824, he hired a Chinese worker in traditional Chinese clothing because he believed it would attract more customers cooksinfo.com/john-cadbur…
The reason behind the missing holes in IKEA's duvet covers. In Scandinavia we always have holes in the corners of our duvet covers, since it makes it easier to make the bed. Apparently IKEA had to remove this since so many customers in other countries thought it was torn and complained about it. expressen.se/leva-och-bo/…
A customer died of a heart attack while eating at the "Heart Attack Grill" in Las Vegas, which gives free meals to patrons weighing more than 350 lbs. usatoday.com/story/dispat…
The origin of the British "lock-in" (Where pubs lock their doors at closing time and continue to serve customers inside) was a reaction to 1915 changes to licensing laws in England and Wales, which curtailed opening hours to stop factory workers from turning up drunk and harming the war effort. news.bbc.co.uk/1/hi/magaz…
Intermarche supermarkets in France offered a 70% discount on Nutella, bringing the price down from €4.50 to €1.40. This led to riots & violence in stores. One customer claimed 'They are like animals. A woman had her hair pulled, an elderly lady took a box on her head, another had a bloody hand.' bbc.co.uk/news/world-euro…
BAPE's name is supposed to be a dig at their customers. It means "A Bathing Ape in Lukewarm Water" - the lukewarm water implies that someone's been bathing too long and the water got cold, referencing the lazy opulence of the brand's customers. en.wikipedia.org/wiki/A_B…
Today I learned of "harbinger customers" whose purchasing behavior can be correlated to a new product failing. These customers have been found to live in particular zip codes; and these customers and locations can even be correlated to supporting political candidates who are destined to fail. dacemirror.sci-hub.tw/jou…
A bakers dozen is comprised of 13 because in medieval England there were laws that related the price of bread to the price of the wheat used to make it. Bakers caught cheating customers by overpricing undersized loaves were punished. For fear of coming up short, they would throw in extra. mentalfloss.com/article/3…
In 2005, a strip club in Bloise, Idaho, managed to sidestep city laws banning total nudity in public by offering customers the chance to make drawings depicting its dancers. The law forbids full nudity in public unless the display has "serious artistic merit". news.bbc.co.uk/1/hi/world…
The financial industry is rushing to embrace artificial intelligence to help in areas including trading, investing and automating interactions with customers. Most banks are at least piloting AI in equity research, but with varying degrees of commercial success at this point business.financialpost.co…
Today I learned about Lester Moore who in 1880s Arizona got into a gunfight with a customer over a package. They killed each other and Lester was buried in Boot Hill where his tombstone reads, "Lester Moore, four slugs from a .44, no Les, no more." findagrave.com/memorial/1…
Fake five-star reviews are bought and sold online in the UK. These fake reviews are estimated to influence Β£23 billion of UK customer spending every year. bbc.co.uk/news/technology…
Apple told tech support not to instruct customers to press "Any key", because they would "panic" and ask what key to press en.wikipedia.org/wiki/Any…
Some customers are called β€œharbingers of failure” meaning if they buy a product it is more likely to fail. arstechnica.com/science/2…
The iconic rear spoilers on Lamborghini Countachs first installed by a customer were entirely cosmetic & non functional, in fact it added drag since the car already had problematic lift at the front. When it was popularized by Cannonball Run, Lambo had little chose but to offer factory options drivetribe.com/p/the-stor…
Today I learned of the Raines Sandwich. In 1896, New York passed the Raines law to reduce Sunday drinking. The law had a loophole allowing bars to serve alcohol only with a meal. Staff added a sandwich to every drink order, then took it away, serving it to the next customer - the sandwich often lasted all day. atlasobscura.com/articles…
A brothel just south of the former Area 51 test site in Nevada caters specifically to customers with alien fantasies. atlasobscura.com/places/a…
To celebrate selling it's one billionth song sold, Steve Jobs personally called the Customer to inform him he'd won 20" iMac, 10 fifth generation iPods, and a $10,000 iTunes gift card. geek.com/apple/itunes-rea…
Apple was fined $9 million in Australia because it misled hundreds of Australian customers by β€˜bricking’ their iPhones in a software update and then denying them repairs. The customers were informed they were no longer entitled to a repair because they had used a third party to fix their devices couriermail.com.au/techno…
White Castle became popular because of public reaction to Upton Sinclair’s β€œThe Jungle”. To make sure that customers thought their food was clean, the buildings were painted completely white, the interiors were made of stainless steel, and the employees all wore spotless uniforms thedailymeal.com/eat/9-th…
In 1938, at the age of the 19, the eventual founder of Red Lobster Bill Darden opened a diner named the Green Frog and defied the laws of the southern state Georgia by refusing to segregate customers based on race. thebalancesmb.com/bill-da…
The British Rock band Radiohead released their album "In Rainbows" under a pay what you want pricing strategy where customers could even download all their songs for free. In spite of the free option, many customers paid and they netted more profits because of this marketing strategy en.wikipedia.org/wiki/In_…
Today I learned about vanity sizing, which is the practice of assigning smaller sizes to clothing to flatter customers and encourage sales. For example, a Sears dress with a 32 inch (81 cm) bust was labeled a size 14 in the 1930s, a size 8 in the 1960s, and a size 0 in the 2010s. en.wikipedia.org/wiki/Van…
A legal loophole in the UK allows alcohol to be sold without a license on a train in motion. An unlicensed distillery exploited this by setting up in a disused railway building, obtaining a steam train, and selling gin to customers while they road it back and forth from the distillery. thedrinksbusiness.com/201…
The character of Ernest P Worrell was created by an ad agency and was so successful at one point they would shoot 25 different versions of a spot in a single day for different customers. They put him in movies because his many previous contracts prevented him working for bigger national clients en.wikipedia.org/wiki/Ern…
If customers had an overheating problem with their Apple ||| computer, Apple's official solution was "Lift the computer two inches and drop it" techjunkie.com/apple-iii-…
Planned obsolescence is illegal in France; it is a crime to intentionally shorten the lifespan of a product with the aim of making customers replace it. In early 2018, French authorities used this law to investigate reports that Apple deliberately slowed down older iPhones via software updates. bbc.com/news/world-europe…
Steve Comisar sold 'Solar Powered Clothes Drier' in national magazines for $49.95 each. Customers received a length of ordinary clothesline. en.wikipedia.org/wiki/Ste…
In 2018 the Domino’s in Russia offered up to 100 free pizzas every year for 100 years if a customer got the Domino’s logo tattooed visibly on their body. Initially intended to last a month the promotion proved to be so popular Domino’s ended it after a week with 350 accepted winners. time.com/5388976/dominos-…
A Marine called customer service when his M107 .50 caliber sniper rifle failed during a gunfight with the Taliban. After several minutes the weapon was back in service. range365.com/marines-in-f…
Today I learned of β€œMr. First” Omero Catan who was β€œfirst” 537 times including the first paying customer to skate the Rockefeller Plaza ice rink. First ticket holder to enter two World's Fairs. First through the Lincoln Tunnel and first to put a coin in a New York City parking meter. theweeklyn.com/2019/01/15…
A brewery boss shut down a brand new pub after hearing a customer use the F-word. independent.co.uk/news/uk…
A Japanese rail company has apologised after a train left a station 25 seconds early. The operator said, "the great inconvenience we placed upon our customers was truly inexcusable". bbc.com/news/world-asia-4…
In 1992, the Hoover company offered free international flights with any Β£100 purchase. However, the offer cost the company almost Β£50 000 000, after a huge response from customers who were more interested in availing themselves of free flights, than Hoover products. thehustle.co/the-worst-sa…
Marines called live customer support for their Barrett M-107 rifle while engaged in a firefight. range365.com/marines-in-f…
There are "cuddle cafes"/ "co-sleeping shops" in Japan that let you sleep with a stranger for Y6,000 an hour: Soineya, Japan’s first β€œco-sleeping specialty shop,” started in 2012 - where customers can pay to sleep in the arms of a beautiful girlβ€”with no strings attached. japantoday.com/category/f…
In the 1983 Cabbage Patch riots, over-demand for dolls led to a series of violent customer fights at several retail stores in the United States. en.wikipedia.org/wiki/Cab…
Shoe stores used to have fluoroscopes (x-ray machines) to help customers select a size. They were used until the 1970's in the USA. en.wikipedia.org/wiki/Sho…
Nintendo used to run 'love hotels' in the 1960s where customers could rent rooms with cheap hourly rates nintendowire.com/news/201…
The famous "Chicken Ranch" brothel is so named because they implemented a "poultry standard" to lure in customers during the Great Depression, charging one chicken for each sexual act en.wikipedia.org/wiki/Chi…
1-800-COLLECT was so popular in the 90s that AT&T launched a competing service, 1-800-Operator. However AT&T later discovered many people misspell Operator with 'er' instead of 'or' at the end, and that unfortunately, 1-800-COLLECT owned the misspelled number and had been taking their customers. en.wikipedia.org/wiki/180…
Marriott was fined $600,000 by the FCC in 2014 for blocking customers' personal Wi-Fi so customers were forced to pay for internet. edition.cnn.com/2014/10/0…
Mediacom, a major US cable/internet provider, has been ranked nationwide as both the worst in customer satisfaction and one of the best in delivering advertised speeds consistently en.wikipedia.org/wiki/Med…
Japanese people traditionally eat at KFC for Christmas dinner, thanks to a successful marketing campaign 40 years ago. KFC is so popular that customers must place their Christmas orders 2 months in advance. abcnews.go.com/Business/W…
Today I learned about RadiThor, an energy drink sold in the 1920s, claimed it provided energy and cured a host of ailments, including impotence. It was simply radium dissolved in water, slowly killing its customers. theconversation.com/when-…
Today I learned Howard Hughes loved banana nut ice cream so much his aides convinced Baskin-Robbins to produce a 350 gallon special order of the discontinued product. A few days later he grew tired of it and decided he only wanted French Vanilla so his hotel gave away the ice cream to customers. en.wikipedia.org/wiki/How…
Osborne Effect, a social phenomenon of customers canceling or deferring orders for the current soon-to-be-obsolete product as an unexpected drawback of a company's announcing a future product prematurely. It's based from Adam Osborne's premature announcement of superior successor to Osborne 1. wikipedia.org/wiki/Osborn…
When Dutch biking company VanMoof began shipping their bikes to the USA a lot of them were arriving to their new customers damaged, so they decide to put an image of an expensive, flat-screen television on the cardboard boxes. vanmoof.com/blog/tv-bike-…
The Pascha is a 12 story 9,000 square meter brothel in Cologne, Germany. With about 120 prostitutes, over 80 employees and up to 1000 customers per day, it is the largest brothel in Europe virtualglobetrotting.com/…
Self-checkouts aren’t necessarily faster than other checkouts and don’t result in lower staff numbers, & there are indirect costs such as theft & reduced customer satisfaction and loyalty. But they better suit the trend of shoppers buying fewer goods, more often. theconversation.com/the-e…
Portland Oregon's first bicycling boom ended starting in 1900 when a group of prostitutes began to ride them and solicit customers on their rides about town. Soon women riding bikes were assumed to be prostitutes and other women stopped riding. offbeatoregon.com/1409a.3…
There is a small cafΓ© in France that sells coffee to rude customers for €7 while polite customers get coffee for €1.40. independent.co.uk/news/wo…
There was a vegan restaurant in Grand Rapids, Michigan that became famous for its Marxist, worker-led business model. It lasted 5 years before closing due to angry customers over long wait times and group mismanagement. munchies.vice.com/en_us/a…
IKEA started serving food in its stores because the owner Ingvar Kamprad learned that many customers were leaving without buying anything due to hunger. Over 1.2 billion hot dogs and 11.6 billion Swedish meatballs have been consumed since its opening. flatpackconstruction.co.u…
In 2017, Lifestyle writer Oobah Butler punked TripAdvisor in the most extreme way possible, creating a fictional eatery that became the city's top rated restaurant. And then served customers ready meals on its opening night. vice.com/en_uk/article/43…
John Carmack would ask for a medium pepperoni pizza from Domino's Pizza almost every day, during his time at id Software, and it was even carried by the same delivery person for more than 15 years. Carmack is such a regular customer that they still charge him 1995 prices. en.wikipedia.org/wiki/Joh…
BestBuy had employees working with the FBI to spy on customers computers looking for illegal content such as child porn and report them npr.org/sections/thetwo-w…
In Bude, UK there is an elongated tunnel providing rain shelter for customers to the local superstore (Sainsbury's). As a running joke, it has received numerous 5 star reviews and it's the #3 top thing to do in Bude, leading to some underwhelmed tourists tripadvisor.co.uk/Attract…
French phone customers have had the ability to online chat, make retail purchases, and play games since 1980 thanks to Minitel technology en.wikipedia.org/wiki/Min…
Piggly Wiggly was the first true self-service grocery store. Before their founding in September 6, 1916, grocery stores did not allow their customers to gather their own goods. Instead, a customer would give a list of items to a clerk, who would then go through the store, gathering them. en.wikipedia.org/wiki/Pig…
Apple support told customers that experienced problems with their Apple III to lift it up and drop it. It actually worked. techjunkie.com/apple-iii-…
William Wrigley Jr. began by selling soap and offered baking powder as an incentive to buy it. Finding the baking powder more popular, he switched to selling it instead and gave his customers gum as incentive. Again, he found that the gum was more popular and began to sell it instead. en.wikipedia.org/wiki/Wil…
An IKEA in the Netherlands had to cancel their 1 euro breakfast special because it attracted too many customers and caused traffic jams on the highway. netherlands-tourism.com/1…
Whataburger in Texas and What-A-Burger in Virginia opened about the same time in 1950 but didn't know of each other's existence until 1970. They both sued the other, but the court ruled that customers were not likely to be confused about whether the burgers served came from Texas or Virginia. en.wikipedia.org/wiki/Wha…
Cocaine use is so pervasive in the restaurant industry, that Gordon Ramsay claims 30 out of 31 of his restaurants’ bathrooms tested positive. He even claims to have had a customer request it β€œsprinkled over a soufflé” at a charity dinner! theguardian.com/lifeandst…
In 2004 the 'Baja Beach Clubs' operated by Conrad Chase in Barcelona and Rotterdam offered implanted chips to identify their VIP customers, who could in turn use it to pay for service. en.wikipedia.org/wiki/Rad…
The creator of Attack on Titan was inspired to create the Titans after seeing a drunk customer at a cafe. He was inspired by the lack of the ability to communicate even though the person was of the same species. He decided the most familiar and scary animal in the world is actually the human. animenewsnetwork.com/news…
Potato chips weren't invented in Saratoga Springs by George Crum dealing with a customer that kept complaining how his french fries weren't thin enough, but first showed up in 1817 in a British cookbook irishtimes.com/life-and-s…
In the early days of drugstore ice cream counters and soda shops, medicine such as cocaine and heroin were added to drinks at the customers discretion. The sweet flavors helped cover up the bitter taste of the medicine. benfranklinrx.com/blog/ta…
A Comcast customer who was constantly dissatisfied with his internet speeds set up a Raspberry Pi to automatically send an hourly tweet to @Comcast when his bandwidth was lower than advertised. arstechnica.com/business/…
Inbreading was a common practice in medieval England to avoid severe punishment for short measuring customers. Otherwise known as a vantage loaf. en.wikipedia.org/wiki/Van…
Aside from the Y2K, there was a Y2.01K or the 2010 Bug, and occurrences of the glitch were in Germany, where upwards of 20 million bank cards became unusable, and with Citibank Belgium, whose digipass customer identification chips failed. rtl.be/info/monde/interna…
From 2000-2001 customers of the British supermarket chain Tesco fell victim to a mail bomber trying to extort the company en.wikipedia.org/wiki/Tes…
The TV channel β€œNickelodeon” got its name from nickelodeons in the early 1900’s, silent movie theaters which customers would pay a nickel to get into en.wikipedia.org/w/index.…
A "Song Plugger" was an employee of a record store that would play sheets of music to customers before recordings of music were available to help sell new music. en.wikipedia.org/wiki/Son…
Today I learned of the Dutch mimicry study: Waitresses who repeated their customers orders increase their tips by 70% over those who positively reinforce the order ("sure", "great choice"), Suggesting that we favor those who mimic our behaviors. nature.com/news/2003/0307…
After a waitress at a pizzeria helped a customer choose the numbers for a winning lottery ticket in 1984, he 'tipped' her $3,000,000 - half of his $6,000,000 prize money. people.com/archive/after-…
In 1969 the first ATM was introduced in the US. Chemical Bank announced, "ON SEPT. 2, OUR BANK WILL OPEN AT 9:00 AND NEVER CLOSE AGAIN." Customers lined up eagerly to use the new cash dispenser, entered their PIN, and withdrew $25 or $50 amounts as onlookers watched. en.wikipedia.org/wiki/Aut…
There was a chain of 228 customers who paid for the person behind them in a Tim Hortons coffee shop thestar.com/news/canada/2…
Today I learned about a 4000 year old Babylonian tablet, written as a complaint letter to a copper merchant from an angry customer. en.wikipedia.org/wiki/Com…
A marine's sniper rifle failed in the middle of a firefight, so he called customer support for help. businessinsider.com/marin…

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